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Course Date

March 22, 2018

Course Cost


Coffee & Registration from 9.30 am. Includes Lunch

Course Time

10:00 - 15:30


Radisson Blu Hotel,

80 High Street
The Royal Mile


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Cancellation and refund policy

  • Cancellations must be advised in writing/email 6 days prior to the event.
  • We welcome substitute delegates attending in your place at no additional cost.
  • A refund will not be granted if a registrant fails to attend or cancels within 6 days prior to the event.
  • For residential courses cancellation must be advised 28 days prior to the event.

Course Description

For – all Support Staff

This fun interactive day of participative learning will be facilitated by Wendy Chalmers Mill.  Wendy is the Owner, and Managing Director of Positive Performance.  She has a wealth of experience and knowledge which underpins her approach to human communication.

It is acknowledged that support staff play a key role in the school community and effective communication coupled with strong relationships are fundamental in this respect.

Wendy will be using a facilitation technique called “System Four” (

A day of integrated learning is planned where all attendees will be participating throughout, using the System Four approach. The attendees will look for answers to the calling question below resulting in an action plan for ongoing improvements.

“How can we together, improve communication to lead to better rapport and enhanced relationships throughout the school community?”

*** Please register as soon as possible and by Friday 9th March at the latest.***





Lead Delegate

For non members, please complete the name and address of your school for invoicing, or personal address if self-funding. Self-funding applicants are required to pay in advance. Non members will be invoiced before attending a course.

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